Desktop: HP Envy 700-214 OS: Windows 10 64 bit Printer: HP LaserJet 4100 (with a USB to parallel cable) I have been able to sucessfully use my LaserJet from Windows 8.1 through my transition to Windows 10 (which I upgraded to about 18 months ago). Fairly recently I allowed Windows to install an upgrade, and at that point I lost my printing ability. It was set to my default printer, but gave an error message when I tried to print. I tried to 'Add a Printer' and selected the HP 4100 connected to LPT1. It wouldn't print a test page, and the printer did not respond as in receiving data.

1. Computer Printing Problems

Computer Printing Problems

I then tried installing the Universal Print Driver (both PCL6 and Postscript) with similar lack of results. I have tried uninstallinDeg and reinstalling the drivers, but again no joy. Incidentally, although I go to Device ManagerPrint Queues and remove the drivers, when I bring up an application like Word and select the Print Menu, numerous copies of the drivers still remain. When I go to remove them using printui /s /t2, it says that they are in use and can't be removed. Again, to reiterate - it is not a hardware problem because everything was working fine before Windows upgraded.

I just need to find a way to reinstall a driver that will talk to my printer. It's frustrating because I was able to do this before but can't figure out what I am doing wrong. Thanks in advance. Hello GaryLynn, You seen to have done many things to try solving this issue. However the USB to Parallel is not anHP officially supported connection type.

Anyways, What I´d suggest is that you try this:. Unplug the hybrid cable you are using. Uninstall all copies of the printer and its duplicates. Stop the print spooler by using the services on windows (type on cortana services.msc), locate print spooler and it stop. Go to Run, and type spool, look for the Printers folder and erase all files are in there (if any).

Start the print spooler from services again. dowload and install this driver package. Power off and on your printer, and plug in the cable. After this drill, check out if windows 10 was able to locate the best driver to use your printer. If Widows did not automatically find it, try the manual add on Add a printer wizard. If not read as LPT1, check throughout the ports for either USB00'#' or DOT4 port, those should be the ports to use.

I hope this helps you get your printer going again.

Check Firefox page settings If a web page prints incorrectly in Firefox:. Click the menu button and select Print. The print preview window will appear.

In the print preview window, make sure Scale is set to Shrink To Fit. Make sure the Portrait orientation is set. Click Page Setup. The Page Setup window will appear. In the Page Setup window, click the Margins & Header/Footer tab. In the Margins section, make sure the page margins are set correctly (the default setting is 12.7 mm, or 0.5 in).

Click OK to close the Page Setup window and return to the Print Preview window. Back in the Print Preview window, click Print.

The Print window will appear. Make sure the correct printer is shown in the Name field. Make sure the Print to file setting is not selected. If you made changes, go ahead and attempt to print the page again. If not, follow the instructions below. Check Firefox page settings If a web page prints incorrectly in Firefox:. Click the menu button and select Print.

The print preview window will appear. In the print preview window, make sure Scale is set to Shrink To Fit. Make sure the Portrait orientation is set. Click Print.

The Print window will appear. Make sure the correct printer is shown in the Name field. Click the Page Setup tab.

Ensure that the page margins are set correctly (the default setting is 12.7 mm, or 0.5 in). If you made changes, go ahead and attempt to print the page again. If not, follow the instructions below. Check other browsers and printers You can see whether your problem is with Firefox, your printer, or the website you're visiting:. Check to see whether the page prints correctly in another browser (such as Internet Explorer Safari Epiphany). If the page prints incorrectly in another browser also:.

There might be a problem with your printer: If you have another printer, try printing the page with that printer. If the second printer prints the page properly, update your printer driver from your printer manufacturer's website.

There might be a problem with the page. Contact the website administrator. If the page prints correctly in another browser, follow the instructions below in the following sections. Reset Firefox printer setting Several printer issues can be resolved by resetting Firefox's printer settings:. In the, type about:config and press Enter Return.

The about:config 'This might void your warranty!' Warning page may appear. Click I'll be careful, I promise! I accept the risk! To continue to the about:config page. In the Search field, type printprinter. Right-click Hold down the Ctrl key while you click on the printprinter setting and select Reset.

Note:In old versions of Firefox print.printprinter was the preference name. The old preference name may exist along with the new name.

That old preference can be removed via a right-click control-click and Reset, then restart Firefox, and print something. That preference won't reappear, only the newer should be there. Reset all Firefox printer settings If the above steps did not work, you may want to reset all of Firefox's printer settings:. Open your profile folder: Click the menu button, click Help and select Troubleshooting Information. From the Help menu, choose Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section, click on Open Folder Show in Finder Open Directory.

A window will open that contains your profile folder. Your profile folder will open. Click the Firefox menu, then click Exit. Click the Firefox menu at the top of the screen, then click Quit Firefox.

Click the Firefox menu, then click Quit. In your profile folder, copy the prefs.js file to another folder to make a backup of it. Open the original prefs.js file in a text editor (such as WordPad TextEdit Emacs). Remove all lines in prefs.js that start with print and save the file. If something goes wrong when you open Firefox, close it again and overwrite prefs.js with the backup you made. Change the default font The Times New Roman font may not be recognized by your printer. Change the default font to a similar font, e.g.

Trebuchet MS:. Click the menu button and choose Options. Select the Content panel. General panel and navigate to the Language & Appearance section. Under Fonts & Colors, select Trebuchet MS for the default font. Close the about:preferences page. Any changes you've made will automatically be saved.

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